FAQs

You can track your order anytime using the link in your confirmation email. Most items are made to order and ship within 2 to 7 business days.

Still unsure? Just reply with your order number and we will help!

Please double-check the color, size, and fit details in the product description, as each item is made to order just for you. Once an order is placed, we are not able to cancel or modify it.

If your item arrives with a defect, contact us within 30 days with your order details and we will make it right.

Prices on our website may vary, but your confirmed order total will stay the same. In the unlikely event of a pricing mistake, we will reach out to you to discuss the next steps.

Promotions and discounts exclude books unless stated otherwise. Only one discount code can be applied per order and cannot be combined with other codes, though it can be used with our free shipping on orders over $59 (subtotal after discounts, before tax).

If your order has already shipped and you realize the address was incorrect or incomplete, contact us. Since made to order items cannot be rerouted after shipping, we may be able to offer a discounted replacement depending on the circumstances.

Thanks for your order! Most items are made to order and ship within 2 to 7 business days. Once your package is on the way, you will receive a tracking link by email. Orders with multiple items may arrive in separate shipments at no extra charge.

Still need help? Check your email for tracking updates or message us with your order number and we will take a look.

We are so sorry to hear something went wrong. Please complete our. Contact Jaybie D. Help Form so we can review the details and take care of the issue. If your item arrived damaged, you will be able to upload photos or a short video in the form. If your package has not arrived, share your tracking information and we will look into it right away.

We accept most major credit and debit cards, as well as Shop Pay, Apple Pay, Google Pay, and PayPal.

If you’re having trouble checking out, just let us know and we’re happy to help.

Yes! Just enter the recipient’s name and shipping address at checkout. The received package will include the items ordered, but not any paperwork to show what was ordered or the cost.

(Note: Gift notes aren’t available at this time.)

Absolutely! You can order as many items as you’d like.

Some products may ship separately, depending on where they’re printed, but there’s no extra charge for that.

Teachers, schools, or event organizers? We love bulk orders! Let us know what you’re planning and we’ll try to help.

Absolutely! Plus, all of the titles include lesson plans and free downloadable resources that are perfect for classrooms and homeschoolers.

We don’t offer signed copies online just yet, but we love that you asked! Keep an eye out, as we hope to offer this in the future.

If you have a special request or event coming up, let us know and we’ll see what’s possible. Just submit a Contact Jaybie D. Form. 

Visit the Books Landing Page, click 'Learn More' for any book you're interested in, and then scroll down to find free resources. There are even free downloadable lesson plans and activities.

There are free resources, readings of the books and more on the Books Landing Page. Once there, simply click 'Learn More' for any book you're interested in, and then scroll down to find free resources.